terms and conditions

Terms & Conditions

About Us Ultimate Parts T/A Aprilia Parts Online are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at customerservice@ultimateparts.net

Our Contact details:

Tel: +44 (0) 1159 216668

Address:

Ultimate Parts T/A Aprilia Parts Online
10 Distillery St.
Ruddington
Nottingham
NG11 6HL

 

Making A Purchase TERMS AND CONDITIONS

1. If after the date of this Contract and before delivery of the Goods to the Customer the Manufacturer or Concessionaire's recommended price for any of the Goods shall be increased, the Company shall give notice to the Customer of the amount of the increase which the Company intends to pass on to the Customer. The Customer shall have the right to cancel the Contract by written notice to the Company within 7 days of the receipt of the notice from the Company. If the Company does not receive such notice, the increase in price will be added to and become part of the contract.

2. In the event of the Manufacturer of the Goods ceasing to make goods of that type, the Company may by notice in writing to the Customer, cancel the Contract and the Company shall be under no further liability whatsoever to the Customer other than to return any deposit paid by the Customer

3. The Company will not accept responsibility for any loss arising out of the negligent use of the goods in respect to the end user or to third parties

4. Our terms and conditions may change from time to time in accordance with the relevant or applicable law. We reserve the right to change our terms and conditions without notice.
Shipping And Handling Buy on line is available to a large selection of countries throughout the world. We aim to despatch the majority of goods within 7-10 working days. Any delays or inability to supply through end of line/company back order will be notified by email

Please note we can ship to most countries. If you are outside the UK an appropriate shipping charge will be applied dependant upon weight and country. This is done at checkout. An additional fee may also apply to non-mainland UK orders (Northern Ireland, Channel Islands etc)
Delivery Schedule We aim to dispatch the majority of goods within 7-10 business days. Any alteration to the delivery schedule will be notified by email.
Back Orders If your item is not in stock, we will back order for you and dispatch as soon as it arrives, you will be notified of the delay via email.
Tax Charges 20% VAT is charged on all new orders. Helmets are exempt from VAT
Credit/Debit Card Security All credit and debit card numbers are encrypted in the Sage Pay software when the order is placed.  They are only decrypted after they reach our computer. They are not held in clear text on any web site, your credit card details are very safe at all times.
 
Reaching Us If you need to reach us, please email us on customerservice@ultimateparts.net, or fax us on +44 (0) 1159 216668, or write to us at:

Ultimate Parts T/A Aprilia Parts Online
10 Distillery St.
Ruddington
Nottingham
NG11 6HL

Privacy Policy Ultimate Parts T/A Aprilia Parts Online do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.


Returns Policy Due to all Aprilia parts being ordered direct from the manufacturer they are deemed as special order, therefore unless the incorrect part has been sent by ourselves a 20% handling fee applies. Parts must be returned within 7 days of receipt and Aprilia Parts Online must be notified in advance. If notification has not been given the return will be refused.